Amazon was founded in 1994 around Bezos’ desire to start an internet-based business, with the goal of selling items online emerging as an early and obvious inroad into the dot-com boom. A former Wall Street worker with electrical engineering and computer science degrees, Bezos zeroed in on books as a viable initial product category for his online store due to the universality of literature, the existing stock of print books, and the relatively low price of each unit. Bezos briefly considered naming his company Relentless.com — an early sign of the man’s tenacious business mindset — but friends and family suggested it was too malevolent sounding. Relentless.com, which Bezos bought roughly 24 years ago, still redirects to Amazon.com. The company now controls almost half of all print book sales in the US.
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Amazon.com operates retail websites for Sears Canada, Bebe Stores, Marks & Spencer, Mothercare, and Lacoste. For a growing number of enterprise clients, including the UK merchants Marks & Spencer, Benefit Cosmetics' UK entity, edeals.com and Mothercare, Amazon provides a unified multichannel platform where a customer can interact with the retail website, standalone in-store terminals or phone-based customer service agents. Amazon Web Services also powers AOL's Shop@AOL.
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Amazon’s transformation into the world’s more pervasive retail operation wouldn’t be complete unless the company began a seemingly counterintuitive push from online to offline. Starting with its brick-and-mortar bookstores in 2015 — first in Seattle and now in Chicago and New York City — Amazon established its intent to compete on all fronts with its retail competitors.
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