In response to criticism that Amazon doesn’t pay its workers a livable wage, Jeff Bezos announced beginning November 1, 2018, all U.S. and U.K. Amazon employees will earn a $15 an hour minimum wage.[197] Amazon will also lobby to make $15 an hour the federal minimum wage.[198] At the same time, Amazon also eliminated stock awards and bonuses for hourly employees.[199]
Amazon employs a multi-level e-commerce strategy. Amazon started by focusing on business-to-consumer relationships between itself and its customers and business-to-business relationships between itself and its suppliers and then moved to facilitate customer-to-customer with the Amazon marketplace which acts as an intermediary to facilitate transactions. The company lets anyone sell nearly anything using its platform. In addition to an affiliate program that lets anyone post-Amazon links and earn a commission on click-through sales, there is now a program which lets those affiliates build entire websites based on Amazon's platform.[147]
In the course of a single generation, Amazon has grown from fledgling online bookseller to one of the most valuable and powerful corporations in modern history. The empire of CEO Jeff Bezos has grown so vast that critics, overseas regulators, and Washington politicians are all now wondering whether the company has become an unstoppable force, and what, if anything, is capable of reining in its reach. A recent spat with Sen. Bernie Sanders (D-VT) resulted in a minimum wage hike for tens of thousands of employees, but Amazon still operates largely without any meaningful checks on its power even as it aggressively expands into physical retail, the smart home, and warehouse and aviation robotics.
Perhaps the most prominent Prime perk, however, is access to Amazon Prime Video. The video on-demand service started in 2006 as Amazon Unboxed, but was rebranded in 2008 and integrated into the Prime service three years later, where it became a huge selling point for Amazon’s annual subscription. It now boasts thousands of free TV shows, films, and games, all accessible on pretty much every screen available.

Amazon now has more than 100 private label brands, some without the name Amazon even remotely attached, for product categories like clothing, dog food, and furniture. Yet AmazonBasics, and the Amazon Essentials clothing brand, remain the company’s biggest weapons in its war against offline retail. Just as Walmart, Target, and other stores launched their own private label brands for virtually every product imaginable, the company has done the same. (In 2015, it also launched an official Etsy competitor in the form of Amazon Homemade.)
If your new dress doesn't fit right or a gadget arrives broken, Amazon accepts returns on most sales within 30 days of delivery. In general, third-party sellers offer the same policy, although you'll usually have to pay for return shipping to the seller unless the seller advertises free returns, whereas Amazon often provides a prepaid shipping label for its own returns. The cost of the return may be subtracted from the refund if the item was returned for some other reason than Amazon's mistake.
The Echo line and its Alexa assistant are Amazon’s avenues into our physical lives and our digital behaviors. With the data it collects, Amazon is able to better understand how we shop and how we want the devices of the future to listen, respond, and problem solve as if they were other human beings. Amazon has stiff competition in this space, primarily from Apple and Google, but its early investments in smart speakers and AI have helped Amazon overcome its absence in the key consumer markets like mobile, search, and social networks. As a result, Amazon has made early and tangible inroads in developing an ecosystem that customers will find increasingly hard to abandon down the line.
Audible.com is a seller and producer of spoken audio entertainment, information and educational programming on the Internet. Audible sells digital audiobooks, radio and TV programs and audio versions of magazines and newspapers. Through its production arm, Audible Studios, Audible has also become the world's largest producer of downloadable audiobooks. On January 31, 2008, Amazon announced it would buy Audible for about $300 million. The deal closed in March 2008 and Audible became a subsidiary of Amazon.[90]
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Opt for the second-best deal to stay a step ahead of the madness. “A few years ago, my husband needed a new iPad and we decided to brave the Black Friday crowds,” says Slickdeals’ Conway. “We went to two different Target locations, both of which were sold out on the specific product, even though we were there within an hour of the sale start time. We ended up purchasing the iPad at Best Buy, which had it listed for about five dollars more, but had more inventory available. It was still a great deal and easier to access.”
Amazon first entered the media industry as a major online retailer in the late ‘90s. The company began by selling CDs and DVDs to a burgeoning market of online shoppers who began turning to the internet for music and movies, before the technical feasibility of streaming and the advent of the iPod. But it wasn’t until 2005, with the initial launch of Amazon Prime, that the company began laying the ground work for a future digital media ecosystem that integrated directly into its online store.
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Goodreads is a "social cataloging" website founded in December 2006 and launched in January 2007 by Otis Chandler, a software engineer, and entrepreneur, and Elizabeth Chandler. The website allows individuals to freely search Goodreads' extensive user-populated database of books, annotations, and reviews. Users can sign up and register books to generate library catalogs and reading lists. They can also create their own groups of book suggestions and discussions. In December 2007, the site had over 650,000 members and over 10 million books had been added. Amazon bought the company in March 2013.[100]

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In November 2015, Amazon opened its first physical bookstore location. It is named Amazon Books and is located in University Village in Seattle. The store is 5,500 square feet and prices for all products match those on its website.[149] Amazon will open its tenth physical book store in 2017;[150] media speculation suggests Amazon plans to eventually roll out 300 to 400 bookstores around the country.[149] Amazon plans to open brick and mortar bookstores in Germany.[151]
That same year, the company launched Dash buttons for instant reordering of products like laundry detergent, and it’s more recently been investing in new services that let package-carrying couriers unlock the truck of your car and even your front door. Most recently, Amazon has signaled an intention to disrupt health care by purchasing online pharmaceutical startup PillPack. All of this has helped Amazon grow its North American retail operation at an unbelievable pace; annual sales for the division more than doubled from $50.8 billion in 2014 to $106.1 billion last year.
Some other large e-commerce sellers use Amazon to sell their products in addition to selling them through their own websites. The sales are processed through Amazon.com and end up at individual sellers for processing and order fulfillment and Amazon leases space for these retailers. Small sellers of used and new goods go to Amazon Marketplace to offer goods at a fixed price.[148] Amazon also employs the use of drop shippers or meta sellers. These are members or entities that advertise goods on Amazon who order these goods direct from other competing websites but usually from other Amazon members. These meta sellers may have millions of products listed, have large transaction numbers and are grouped alongside other less prolific members giving them credibility as just someone who has been in business for a long time. Markup is anywhere from 50% to 100% and sometimes more, these sellers maintain that items are in stock when the opposite is true. As Amazon increases their dominance in the marketplace these drop shippers have become more and more commonplace in recent years.[citation needed]
The company was founded as a result of what Jeff Bezos called his "regret minimization framework," which described his efforts to fend off any regrets for not participating sooner in the Internet business boom during that time.[19] In 1994, Bezos left his employment as vice-president of D. E. Shaw & Co., a Wall Street firm, and moved to Seattle, Washington, where he began to work on a business plan[20] for what would become Amazon.com.
Compare prices and availability by typing in your search, scanning a barcode or an image with your camera, or using your voice. Never miss a deal with easy access to Lightning Deals and the Deal of the Day. You can also sign-up for shipment notifications to know when your order ships and arrives. You have full access to your Shopping Cart, Wish Lists, payment and Prime shipping options, Subscribe & Save order history, and 1-Click settings, just like on the full Amazon.com site. All Amazon Shopping app purchases are routed through Amazon's secure servers to encrypt and safeguard your personal information.

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