Some other large e-commerce sellers use Amazon to sell their products in addition to selling them through their own websites. The sales are processed through Amazon.com and end up at individual sellers for processing and order fulfillment and Amazon leases space for these retailers. Small sellers of used and new goods go to Amazon Marketplace to offer goods at a fixed price.[148] Amazon also employs the use of drop shippers or meta sellers. These are members or entities that advertise goods on Amazon who order these goods direct from other competing websites but usually from other Amazon members. These meta sellers may have millions of products listed, have large transaction numbers and are grouped alongside other less prolific members giving them credibility as just someone who has been in business for a long time. Markup is anywhere from 50% to 100% and sometimes more, these sellers maintain that items are in stock when the opposite is true. As Amazon increases their dominance in the marketplace these drop shippers have become more and more commonplace in recent years.[citation needed]
Many items on Amazon come from third-party sellers on the Marketplace, indicated by a "Sold by" line near the "Add to Cart" button. If both Amazon and third-party sellers offer the item, the large "Add to Cart" button buys from Amazon, and you'll see a few alternative "Add to Cart" buttons with different prices and a link to a full list of used and new versions of the product. Marketplace sellers set their own prices, so you might find a great discount on a used item, or come across a rare, discontinued product that's only for sale at a collector's price. Even when buying from another seller, Amazon itself handles your payment, so you don't need to worry about your credit card information leaking out.
Currently, individuals can sell goods in some 20 categories, while professional sellers have been approved to sell items in more than 15 additional categories. Individual-approved categories include books, consumer electronics, tools and home improvement, and toys and games. On the other hand, professionals must meet various requirements to sell beauty products, clothing, fine art and wine.
Amazon was never going to be able to compete with Google’s YouTube in user-uploaded video content, and it didn’t have the social infrastructure of Facebook to become a destination where people discuss their lives and share videos from around the web. But what Amazon did have was the resources to purchase a company that was poised to outrun both Facebook and YouTube to a new type of business: live-streaming, in particular video games live-streaming. The pioneer of that market was Twitch, which Amazon purchased in 2014 for just shy of $1 billion.
If your new dress doesn't fit right or a gadget arrives broken, Amazon accepts returns on most sales within 30 days of delivery. In general, third-party sellers offer the same policy, although you'll usually have to pay for return shipping to the seller unless the seller advertises free returns, whereas Amazon often provides a prepaid shipping label for its own returns. The cost of the return may be subtracted from the refund if the item was returned for some other reason than Amazon's mistake.
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Browse, search, get product details, read reviews, see immersive product images and videos and shop for millions of products available from Amazon.com and other merchants. With the Amazon TV app, you will be able to enjoy a lean back shopping experience on the largest screen in your house, using just your Fire TV remote. Search for products using text; use filters and change sorters to find the product you want. Browse through immersive large product images and videos. In addition to basic product information such as title, price, byline, seller, Prime badge and product description, you will also be able to see the delivery promise, availability, star ratings and customer reviews. Discover other products through the “Customers also bought” widget on the detail page. Browse through campaigns from various product categories (including Fashion, Electronics, Amazon Devices, Beauty, Toys and Home) on the app gateway and click through to get to the product detail page. Browse through your wish lists on the app. Once you select a product you want to buy, you can checkout the product or save it to the wish list for future consideration or to review later on your phone or computer. During checkout, you can choose your preference from the available shipping options, saved payment methods and address book. You can also redeem your existing gift card and promotional balances to make the purchase. After you make the purchase, sit back and relax, the Amazon package will be delivered straight to your door. All purchases are routed through Amazon’s secure servers.

In November 2013, Amazon.com announced a partnership with the United States Postal Service to begin delivering orders on Sundays. The service, included in Amazon's standard shipping rates, initiated in metropolitan areas of Los Angeles and New York due to the high-volume and inability to deliver timely, with plans to expand into Dallas, Houston, New Orleans and Phoenix by 2014.[79]

Depending on which options you choose, using an online marketplace like Amazon can make the fulfillment process easier for new and small businesses. Not only can Amazon interact with customers on your behalf, saving you time while protecting your personal and private information, but it can also handle the entire shipping process, including returns. As a result, owners can concentrate on building their businesses.
That same year, the company launched Dash buttons for instant reordering of products like laundry detergent, and it’s more recently been investing in new services that let package-carrying couriers unlock the truck of your car and even your front door. Most recently, Amazon has signaled an intention to disrupt health care by purchasing online pharmaceutical startup PillPack. All of this has helped Amazon grow its North American retail operation at an unbelievable pace; annual sales for the division more than doubled from $50.8 billion in 2014 to $106.1 billion last year.
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To avoid copyright violations, Amazon does not return the computer-readable text of the book. Instead, it returns a picture of the matching page, instructs the web browser to disable printing and puts limits on the number of pages in a book a single user can access. Additionally, customers can purchase online access to some of the same books via the "Amazon Upgrade" program.[citation needed]

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Amazon's rules state that you must be at least 13 years of age to sign up for an account. However, you must be 18 to make a purchase (since you'll need to input this data into your account before a purchase), unless you can obtain enough money in gift card funds to pay for the purchase or receive a gift card-debit card that has a major card company attached that you can input to pay for the entire purchase price.
AWS started way back in 2000 as a way to help other retailers manage e-commerce operations, but it soon expanded into much more when key project members managed to convince Bezos that improving and evolving Amazon’s own infrastructure may hold the key to a new business model. In 2006, the product as we know it today launched into public availability and proved to be a pioneer for the entire cloud computing industry, offering cloud storage, hosting, and a suite of other tools for managing entire digital infrastructures in remote data centers. The division now pulls in roughly $6 billion every quarter and continues to grow at breakneck pace. It earned $17.5 billion in revenue in all of 2017 and regularly outperforms the company’s entire North American retail division in terms of profit.
That same year, the company launched Dash buttons for instant reordering of products like laundry detergent, and it’s more recently been investing in new services that let package-carrying couriers unlock the truck of your car and even your front door. Most recently, Amazon has signaled an intention to disrupt health care by purchasing online pharmaceutical startup PillPack. All of this has helped Amazon grow its North American retail operation at an unbelievable pace; annual sales for the division more than doubled from $50.8 billion in 2014 to $106.1 billion last year.
Yet despite having a hand in so many different industries, consumers largely trust Amazon with everything from their personal information and buying habits to the literal conversations they have in their own homes. According to a study The Verge conducted in partnership with consulting firm Reticle Research last year, Amazon is the most-liked and trusted technology brand by a wide margin. One likely explanation there is that the company has a strong relationship with its customers, thanks in part to its zealous commitment to low prices and a seemingly never-ending quest to make modern life more convenient.
Before you can sell your goods on Amazon, you need to create a store through Seller Central. As a seller, you have the choice of creating either an individual or professional account. While individuals can list their goods for free, selling as a professional costs $39.99 a month plus additional fees based on the value of the final sale. Individuals typically pay $0.99 per item sold in addition to variable fees based on an item’s category.

While Amazon was expanding into streaming video, hardware, and cloud computing, it simultaneously maintained an aggressive push into even faster shipping and all new retail formats. The company started its same-day shipping initiative, Prime Now, in New York City in 2014, and it’s since expanded it to dozens of cities around the world. Around the same time, Amazon began a program called AmazonFresh to stock and ship groceries — including vegetables and refrigerated and freezer products — that it used as a way to stay competitive with traditional big-box retailers like Walmart and Target and Uber-like logistics newcomers like Instacart. The company now sells its own line of meal kits through Fresh to rival ready-to-cook options from companies like Blue Apron and Plated.
Bezos and those he’s hired over the years have been prescient about a vast number of shifts in how people spend money, buy products, and use the internet. But none of their predictions may have panned out quite as lucratively as Amazon Web Services, the company’s cloud computing division that loans server space and other computing resources at massive profit margins.
The difference is that Amazon has data to prove what’s popular and easy to sell, and free shipping to get people to buy it online instead of in the store. (That’s gotten the attention of the European Commission, which is looking into whether Amazon is harming competition by using data from its sellers to develop its own products.) You can now buy Amazon-produced electric kettles, toasters, office chairs, knife sets, neoprene dumbbells, comforters, suitcases — name a product you’d find in a Walmart, and it’s probably already made and sold under the AmazonBasics name. Earlier this month, the company started selling its own mattress, striking fear in the direct-to-consumer mattress startup market dominated by Casper and Tuft & Needle.
Go digital. Even though you’re not shopping online, embracing technology can help you save. “Sign up for email alerts from your favorite retailers and follow them on Facebook and Instagram for exclusive offers,” says Freeman. Last year, for example, Walmart promoted hourly manager specials to their Facebook fans, points out Andrea Woroch, a consumer and money saving expert.   
Throughout the summer of 2018, Vermont Senator Bernie Sanders criticized Amazon's wages and working conditions in a series of YouTube videos and media appearances. He also pointed to the fact that Amazon had paid no federal income tax in the previous year.[170] Sanders solicited stories from Amazon warehouse workers who felt exploited by the company.[171] One such story, by James Bloodworth, described the environment as akin to "a low-security prison" and stated that the company's culture used an Orwellian newspeak.[172] These reports cited a finding by New Food Economy that one third of fulfilment center workers in Arizona were on the Supplemental Nutrition Assistance Program (SNAP).[173] Responses by Amazon included incentives for employees to tweet positive stories and a statement which called the salary figures used by Sanders "inaccurate and misleading". The statement also charged that it was inappropriate for him to refer to SNAP as "food stamps".[171] On September 5, 2018, Sanders along with Ro Khanna introduced the Stop Bad Employers by Zeroing Out Subsidies (Stop BEZOS) Act aimed at Amazon and other alleged beneficiaries of corporate welfare such as Wal-mart, McDonald's and Uber.[174] Among the bill's supporters were Tucker Carlson of Fox News and Matt Taibbi who criticized himself and other journalists for not covering Amazon's contribution to wealth inequality earlier.[175][176]
A9.com, Inc.[3]AbeBooksAmazon AirAlexa InternetAmazon BooksAmazon Game StudiosAmazon Lab126Amazon Logistics, Inc.[3]Amazon PublishingAmazon RoboticsAmazon.com Services, Inc.[3]Amazon StudiosAmazon Web Services, Inc.[3]Audible Inc.Body LabsBook DepositoryDigital Photography ReviewGoodreadsGraphiqIMDbRingSouq.comTwitch.tvWhole Foods Market[4]WootZappos
Amazon is known today not just as the everything store, but as the creator of Alexa, one of the most pervasive digital voice assistants on the market today. As an extension of Alexa, Amazon has become more than just a seller of other people’s products. It’s now a hardware maker (Fire Phone aside), having embarked on its boldest product play since the original Kindle when it decided to develop its own line of smart speakers to house its artificial intelligence software. Once again, the division responsible for this piece of hardware was Lab126, Amazon’s hardware arm that gave it the tools to dominate the e-reader market nearly a decade prior.

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Twitch started in 2007 as a 24-hour live stream of co-founder Justin Kan’s life (he coined the term “lifecasting”) called Justin.tv, but it became very clear very quickly that live gaming content was more popular than pretty much anything else. In 2011, Twitch spun off gaming-centric channels as Twitch.tv, and it grew exponentially as online games and the technology to broadcast them live on the internet became more widespread and popular.
Amazon announced to debut the Amazon 4-star in New York, Soho neighborhood Spring Street between Crosby and Lafayette on 27 September 2018. The store carries the 4-star and above rated products from around New York.[64] The amazon website searches for the most rated, highly demanded, frequently bought and most wished for products which are then sold in the new amazon store under separate categories. Along with the paper price tags, the online-review cards will also be available for the customers to read before buying the product.[65][66]

After reading a report about the future of the Internet that projected annual web commerce growth at 2,300%, Bezos created a list of 20 products that could be marketed online. He narrowed the list to what he felt were the five most promising products, which included: compact discs, computer hardware, computer software, videos, and books. Bezos finally decided that his new business would sell books online, due to the large worldwide demand for literature, the low price points for books, along with the huge number of titles available in print.[27] Amazon was founded in the garage of Bezos' rented home in Bellevue, Washington.[25][28][29] Bezos' parents invested almost $250,000 in the start-up.[30]
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On January 22, 2018, Amazon Go, a store that uses cameras and sensors to detect items that a shopper grabs off shelves and automatically charges a shopper's Amazon account, was opened to the general public in Seattle.[54][55] Customers scan their Amazon Go app as they enter, and are required to have an Amazon Go app installed on their smartphone and a linked Amazon account to be able to enter.[54] The technology is meant to eliminate the need for checkout lines.[56][57][58] Amazon Go was initially opened for Amazon employees in December 2016.[59][60][61] In August 2018, the second Amazon Go store opened its doors.[62][63]

During Amazon's Cyber Monday Deals Week, you'll find the best deals on popular holiday products and gift items for a whole week, not just one day. Amazon is known for its incredible selection of merchandise, and for an entire week you can find deals in every category. Get free Amazon gift cards with select orders. To stay on top of the sales, download the Amazon mobile app, sign up for emails, like Amazon on Facebook and follow @amazondeals on Twitter.
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