In September 2017, Amazon announced plans to locate a second headquarters in a metropolitan area with at least a million people. Cities needed to submit their presentations by October 19, 2017 for the project called HQ2. The $5 billion second headquarters, starting with 500,000 square feet and eventually expanding to as much as 8 million square feet, may have as many as 50,000 employees. In 2017, Amazon announced it would build a new downtown Seattle building with space for Mary's Place, a local charity in 2020.
Amazon Studios, which was founded in 2010 to compete with Hulu and Netflix in original programming, has become a powerhouse in Hollywood, taking home both Emmys and Oscars and growing into a staple of the modern entertainment diet of many Americans. Rounding out its position in digital media is the FireTV streaming device, which Amazon first launched in 2014 to compete with Apple, Roku, and other set-top box makers. The product has since been shrunk into a skinny HDMI stick — Amazon still sells the box and now also a small, square-shaped Fire TV Cube — and it remains one of the best-selling consumer electronics devices on Amazon.com.
The company has also invested in a number of growing firms, both in the United States and Internationally. In 2014, Amazon purchased top level domain .buy in auction for over $4 million. The company has invested in brands that offer a wide range of services and products, including Engine Yard, a Ruby-on-Rails platform as a service company, and Living Social, a local deal site.
AWS started way back in 2000 as a way to help other retailers manage e-commerce operations, but it soon expanded into much more when key project members managed to convince Bezos that improving and evolving Amazon’s own infrastructure may hold the key to a new business model. In 2006, the product as we know it today launched into public availability and proved to be a pioneer for the entire cloud computing industry, offering cloud storage, hosting, and a suite of other tools for managing entire digital infrastructures in remote data centers. The division now pulls in roughly $6 billion every quarter and continues to grow at breakneck pace. It earned $17.5 billion in revenue in all of 2017 and regularly outperforms the company’s entire North American retail division in terms of profit.
Currently, individuals can sell goods in some 20 categories, while professional sellers have been approved to sell items in more than 15 additional categories. Individual-approved categories include books, consumer electronics, tools and home improvement, and toys and games. On the other hand, professionals must meet various requirements to sell beauty products, clothing, fine art and wine.
That’s a lot of people to compete with, but it can pay off. While smaller items like clothing, consumables, and books won’t see that large of a price cut, Black Friday is still worth the pre-dawn alarm if you’re after deals on big-ticket items. Think: Household appliances, grills, TVs, and other electronics. “Stores use the doorbusters to whip you into a bargain-shopping frenzy in hopes that you'll buy more than the advertised bargains,” says Lisa Lee Freeman, co-host of the Hot Shopping Tips podcast. “The stores often barely break even or even lose money on doorbuster specials, but they make it back when shoppers stick around and buy other items that may not be such great deals.”
Amazon allows users to submit reviews to the web page of each product. Reviewers must rate the product on a rating scale from one to five stars. Amazon provides a badging option for reviewers which indicate the real name of the reviewer (based on confirmation of a credit card account) or which indicate that the reviewer is one of the top reviewers by popularity. Customers may comment or vote on the reviews, indicating whether they found a review helpful to them. If a review is given enough "helpful" hits, it appears on the front page of the product. In 2010, Amazon was reported as being the largest single source of Internet consumer reviews.
While Amazon was expanding into streaming video, hardware, and cloud computing, it simultaneously maintained an aggressive push into even faster shipping and all new retail formats. The company started its same-day shipping initiative, Prime Now, in New York City in 2014, and it’s since expanded it to dozens of cities around the world. Around the same time, Amazon began a program called AmazonFresh to stock and ship groceries — including vegetables and refrigerated and freezer products — that it used as a way to stay competitive with traditional big-box retailers like Walmart and Target and Uber-like logistics newcomers like Instacart. The company now sells its own line of meal kits through Fresh to rival ready-to-cook options from companies like Blue Apron and Plated.
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Amazon.com operates retail websites for Sears Canada, Bebe Stores, Marks & Spencer, Mothercare, and Lacoste. For a growing number of enterprise clients, including the UK merchants Marks & Spencer, Benefit Cosmetics' UK entity, edeals.com and Mothercare, Amazon provides a unified multichannel platform where a customer can interact with the retail website, standalone in-store terminals or phone-based customer service agents. Amazon Web Services also powers AOL's Shop@AOL.
Amazon derives many of its sales (around 40% in 2008) from third-party sellers who sell products on Amazon. Associates receive a commission for referring customers to Amazon by placing links to Amazon on their websites if the referral results in a sale. Worldwide, Amazon has "over 900,000 members" in its affiliate programs. In the middle of 2014, the Amazon Affiliate Program is used by 1.2% of all websites and it is the second most popular advertising network after Google Ads. It is frequently used by websites and non-profits to provide a way for supporters to earn them a commission. Amazon reported over 1.3 million sellers sold products through Amazon's websites in 2007. Unlike eBay, Amazon sellers do not have to maintain separate payment accounts; all payments are handled by Amazon.
Vince Offer is a famous director, comedian, and commercial pitchman who made his name promoting the ShamWow. Using his natural charisma and his ability to add double entendres to his pitches, Vince turned the commercial into a major career move. The ShamWow itself is one of the most successful cleaning products on the market today, and Vince himself has gone on to pitch several other As Seen on TV products.