As it stands today, Amazon employs more than half a million people, more so than any other technology company in the country and second only to Walmart in the US. But the eventual result of its investments in robotics and AI is that technology’s biggest and fast-growing workforce could see that growth start to slow and, perhaps years down the line, even shrink as robots tackle ever more complicated tasks. In the process, the company may develop robots for use outside its fulfillment centers. Amazon has already changed how we shop and, by extension, how we live our lives. Its next big step could be changing how we work.
In November 2015, Amazon opened its first physical bookstore location. It is named Amazon Books and is located in University Village in Seattle. The store is 5,500 square feet and prices for all products match those on its website. Amazon will open its tenth physical book store in 2017; media speculation suggests Amazon plans to eventually roll out 300 to 400 bookstores around the country. Amazon plans to open brick and mortar bookstores in Germany.
AWS started way back in 2000 as a way to help other retailers manage e-commerce operations, but it soon expanded into much more when key project members managed to convince Bezos that improving and evolving Amazon’s own infrastructure may hold the key to a new business model. In 2006, the product as we know it today launched into public availability and proved to be a pioneer for the entire cloud computing industry, offering cloud storage, hosting, and a suite of other tools for managing entire digital infrastructures in remote data centers. The division now pulls in roughly $6 billion every quarter and continues to grow at breakneck pace. It earned $17.5 billion in revenue in all of 2017 and regularly outperforms the company’s entire North American retail division in terms of profit.
Though more people shopped in-store and online on Black Friday 2017, Cyber Monday continues to beat Black Friday’s online sales. Last year, 81 million consumers shopped on Cyber Monday, bringing in $6.59 billion for retailers. 2017 marked a year-over-year increase of nearly 17 percent and set an all-time record of the most ever spent on the digital holiday.
Although the company did raise the minimum wage for all of its employees earlier this month, it’s plowing ahead on warehouse robotics and automation in a way that could fundamentally reshape how its lowest-paid employees perform work — and how many of those employees it needs to retain. Amazon now uses more than 100,000 robots in warehouses around the world to help move and organize products, according to The New York Times, and it also sponsors an annual robotics competition to help spur innovation in AI that could result in more dexterous and intelligent robots capable of performing complex physical tasks.
A growing number of supermarkets allow their customers to shop online for their groceries, preparing the order for pick-up or delivering it directly to their door. Shopping from home for your grocery store items is a great way to deal with this necessary chore: It's convenient, it's a time saver, and sometimes you can even take advantage of online sales not otherwise accessible.
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Use voice commands to have Alexa search items in your order history and on Amazon's Choice list, and read you the products' names, prices and estimated delivery times. Once Alexa has found you the highest-rated and best-priced products, tell it to confirm your order and you're set. Watch for special promotional discounts that you can use to save money while voice ordering, and always ask for current Alexa Deals for exclusive savings.
Amazon has separate retail websites for the United States, the United Kingdom and Ireland, France, Canada, Germany, Italy, Spain, Netherlands, Australia, Brazil, Japan, China, India, Mexico, Singapore, and Turkey. In 2016, Dutch, Polish, and Turkish language versions of the German Amazon website were also launched. Amazon also offers international shipping of some of its products to certain other countries.