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In response to criticism that Amazon doesn’t pay its workers a livable wage, Jeff Bezos announced beginning November 1, 2018, all U.S. and U.K. Amazon employees will earn a $15 an hour minimum wage.[197] Amazon will also lobby to make $15 an hour the federal minimum wage.[198] At the same time, Amazon also eliminated stock awards and bonuses for hourly employees.[199]
That’s a lot of people to compete with, but it can pay off. While smaller items like clothing, consumables, and books won’t see that large of a price cut, Black Friday is still worth the pre-dawn alarm if you’re after deals on big-ticket items. Think: Household appliances, grills, TVs, and other electronics. “Stores use the doorbusters to whip you into a bargain-shopping frenzy in hopes that you'll buy more than the advertised bargains,” says Lisa Lee Freeman, co-host of the Hot Shopping Tips podcast. “The stores often barely break even or even lose money on doorbuster specials, but they make it back when shoppers stick around and buy other items that may not be such great deals.”
Many U.S. states in the 21st century have passed online shopping sales tax laws designed to compel Amazon.com and other e-commerce retailers to collect state and local sales taxes from its customers. Amazon.com originally collected sales tax only from five states as of 2011, but as of April 2017, Amazon collects sales taxes from customers in all 45 states that have a state sales tax and in Washington, D.C.[166]
Many items on Amazon come from third-party sellers on the Marketplace, indicated by a "Sold by" line near the "Add to Cart" button. If both Amazon and third-party sellers offer the item, the large "Add to Cart" button buys from Amazon, and you'll see a few alternative "Add to Cart" buttons with different prices and a link to a full list of used and new versions of the product. Marketplace sellers set their own prices, so you might find a great discount on a used item, or come across a rare, discontinued product that's only for sale at a collector's price. Even when buying from another seller, Amazon itself handles your payment, so you don't need to worry about your credit card information leaking out.
Amazon employs a multi-level e-commerce strategy. Amazon started by focusing on business-to-consumer relationships between itself and its customers and business-to-business relationships between itself and its suppliers and then moved to facilitate customer-to-customer with the Amazon marketplace which acts as an intermediary to facilitate transactions. The company lets anyone sell nearly anything using its platform. In addition to an affiliate program that lets anyone post-Amazon links and earn a commission on click-through sales, there is now a program which lets those affiliates build entire websites based on Amazon's platform.[147]

The company was founded as a result of what Jeff Bezos called his "regret minimization framework," which described his efforts to fend off any regrets for not participating sooner in the Internet business boom during that time.[19] In 1994, Bezos left his employment as vice-president of D. E. Shaw & Co., a Wall Street firm, and moved to Seattle, Washington, where he began to work on a business plan[20] for what would become Amazon.com.
Barnes & Noble sued Amazon on May 12, 1997, alleging that Amazon's claim to be "the world's largest bookstore" was false because it "...isn't a bookstore at all. It's a book broker." The suit was later settled out of court and Amazon continued to make the same claim.[36] Walmart sued Amazon on October 16, 1998, alleging that Amazon had stolen Walmart's trade secrets by hiring former Walmart executives. Although this suit was also settled out of court, it caused Amazon to implement internal restrictions and the reassignment of the former Walmart executives.[36]
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Prime started as a two-day shipping membership for devoted Amazon shoppers, and it didn’t add any additional benefits until 2011. However, since then, Prime has grown into a subscription service with more than 100 million paid users worldwide, while the service itself has evolved to include additional perks over the years, including a Prime credit card now with 5 percent cash back. (Amazon also operates Amazon Pay for purchasing online goods elsewhere with your Amazon account, and the Amazon Cash service for translating cash into store credit using a barcode, although neither are restricted to Prime users.)
Amazon.com, Inc., doing business as Amazon (/ˈæməˌzɒn/), is an American electronic commerce and cloud computing company based in Seattle, Washington, that was founded by Jeff Bezos on July 5, 1994. The tech giant is the largest Internet retailer in the world as measured by revenue and market capitalization, and second largest after Alibaba Group in terms of total sales.[5] The Amazon.com website started as an online bookstore and later diversified to sell video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry. The company also owns a publishing arm, Amazon Publishing, a film and television studio, Amazon Studios, produces consumer electronics lines including Kindle e-readers, Fire tablets, Fire TV, and Echo devices, and is the world's largest provider of cloud infrastructure services (IaaS and PaaS) through its AWS subsidiary.[6] Amazon also sells certain low-end products under its in-house brand AmazonBasics.
Amazon, with its unfettered access to troves of valuable consumer and seller data, came upon a rather interesting business model around 2009, when it launched a private label division under the name AmazonBasics. It started first with the items the company noticed people most often purchased without thinking too hard about the brand name, like batteries and HDMI cables. But as The New York Times reported this past summer, this proved to be a way to fast track a fledgling product category into a massive money-making top seller — AmazonBasics’ AA batteries now outsell Duracell and Energizer on Amazon.com after just a few years.
Opt for the second-best deal to stay a step ahead of the madness. “A few years ago, my husband needed a new iPad and we decided to brave the Black Friday crowds,” says Slickdeals’ Conway. “We went to two different Target locations, both of which were sold out on the specific product, even though we were there within an hour of the sale start time. We ended up purchasing the iPad at Best Buy, which had it listed for about five dollars more, but had more inventory available. It was still a great deal and easier to access.”

On October 16, 2016, Apple filed a trademark infringement case against Mobile Star LLC for selling counterfeit Apple products to Amazon. In the suit, Apple provided evidence that Amazon was selling these counterfeit Apple products and advertising them as genuine. Through purchasing, Apple was able to identify that nearly 90% of the Apple accessories sold and fulfilled by Amazon were counterfeit. Amazon was sourcing and selling items without properly determining if they are genuine. Mobile Star LLC settled with Apple for an undisclosed amount on April 27, 2017.[164]
Of course, one of the most important steps in the process of selling products is setting prices. One of benefits of using Amazon to sell goods online is that you can see what other merchants are charging for similar items. If you want to make sure your copy of The Scarlet Letter sells over the other ones listed, set the price with shipping lower than your competitors. You can also specify whether you want to handle the shipping yourself or allow Amazon to do so.
A 2015 front-page article in The New York Times profiled several former Amazon employees[192] who together described a "bruising" workplace culture in which workers with illness or other personal crises were pushed out or unfairly evaluated.[11] Bezos responded by writing a Sunday memo to employees,[193] in which he disputed the Times's account of "shockingly callous management practices" that he said would never be tolerated at the company.[11]
In July 1995, the company began service as an online bookstore.[31] The first book sold on Amazon.com was Douglas Hofstadter's Fluid Concepts and Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought.[32] In the first two months of business, Amazon sold to all 50 states and over 45 countries. Within two months, Amazon's sales were up to $20,000/week.[33] In October 1995, the company announced itself to the public.[34] In 1996, it was reincorporated in Delaware. Amazon issued its initial public offering of stock on May 15, 1997, at $18 per share, trading under the NASDAQ stock exchange symbol AMZN.[35]

On July 5, 1994, Bezos initially incorporated the company in Washington State with the name Cadabra, Inc.[21] He later changed the name to Amazon.com, Inc. a few months later, after a lawyer misheard its original name as "cadaver".[22] In September 1994, Bezos purchased the URL Relentless.com and briefly considered naming his online store Relentless, but friends told him the name sounded a bit sinister. The domain is still owned by Bezos and still redirects to the retailer.[23][24]

On October 16, 2016, Apple filed a trademark infringement case against Mobile Star LLC for selling counterfeit Apple products to Amazon. In the suit, Apple provided evidence that Amazon was selling these counterfeit Apple products and advertising them as genuine. Through purchasing, Apple was able to identify that nearly 90% of the Apple accessories sold and fulfilled by Amazon were counterfeit. Amazon was sourcing and selling items without properly determining if they are genuine. Mobile Star LLC settled with Apple for an undisclosed amount on April 27, 2017.[164]


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In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States by market capitalization.[11] Amazon is the third most valuable public company in the United States (behind Apple and Microsoft),[12] the largest Internet company by revenue in the world, and after Walmart, the second largest employer in the United States.[13] In 2017, Amazon acquired Whole Foods Market for $13.4 billion, which vastly increased Amazon's presence as a brick-and-mortar retailer.[14] The acquisition was interpreted by some as a direct attempt to challenge Walmart's traditional retail stores.[15]


In March 2015, it was reported in The Verge that Amazon will be removing non-compete clauses of 18 months in length from its US employment contracts for hourly-paid workers, after criticism that it was acting unreasonably in preventing such employees from finding other work. Even short-term temporary workers have to sign contracts that prohibit them from working at any company where they would "directly or indirectly" support any good or service that competes with those they helped support at Amazon, for 18 months after leaving Amazon, even if they are fired or made redundant.[190][191]
"Search Inside the Book" is a feature which allows customers to search for keywords in the full text of many books in the catalog.[126][127] The feature started with 120,000 titles (or 33 million pages of text) on October 23, 2003.[128] There are about 300,000 books in the program. Amazon has cooperated with around 130 publishers to allow users to perform these searches.[citation needed]
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