In late 2016, the company launched its first experimental Go store, which replaces cashiers with a computer vision system that automatically detects when you take products off the shelf and checks you out as you leave the store. Go now has two locations in Chicago, three in Seattle, and one that just opened in San Francisco today, with more planned in California and New York City over the course of the next year. Bloomberg reported in September that Amazon may open as many as 3,000 Go locations by 2021, with the goal of competing with stores like CVS and 7-Eleven, as well as fast casual and made-to-go meal establishments. The company is also now experimenting with brick-and-mortar stores that sell only four-star rated products from Amazon.com, starting with a location in New York City.
Amazon hasn’t been content stopping with smart speakers and just standard old appliances under its AmazonBasics brand. In its quest to put Alexa everywhere, the company now sells a dizzying number of smart home devices that go well beyond its core speaker and set-top box beginnings. First there was the Echo Dot, to help bring Alexa to analog speaker systems and get the voice assistant into more rooms of the home. Then there was the Echo Look, for AI-assisted outfit recommendations, and the Echo Show, which contained a display and camera for video chatting and was designed to be a hands-free screen for the kitchen.
On May 5, 2014, Amazon unveiled a partnership with Twitter. Twitter users can link their accounts to an Amazon account and automatically add items to their shopping carts by responding to any tweet with an Amazon product link bearing the hashtag #AmazonCart. This allows customers to never leave their Twitter feed and the product is waiting for them when they go to the Amazon website.
The infomercial industry is huge and is worth a staggering $250 billion as of 2015. It all started back in the late 40’s and early 50’s when major sponsors of serial television programs were soap manufacturers (i.e. Proctor & Gamble, Lever Brothers and Colgate-Palmolive), which is how “soap operas” got their name. There is some controversy although the first infomercial is thought to have been for a blender either made by VitaMix or Waring Blenders and aired in 1949 or 1950. Time limits for commercials were imposed by the Federal Communications Commission (FCC) not too long after this which halted the growth of infomercials until 1984 when those limits were removed.