While Amazon grew in the ‘90s largely thanks to its growing share of the print book market and its dominance of online book sales, it was its early investments in ebooks and e-readers that turned it into a digital publishing and book-selling powerhouse. Amazon began work on its first Kindle e-reader starting in 2004 under codename Fiona, with its internal Lab126 hardware division leading the product development process. The first device was released in November of 2007 and sold for $399. Amazon has since released numerous iterations of the Kindle, and it now dominates the e-reader market after edging out competing products from Barnes & Noble, Kobo, and others.
Cyber Monday generally means more retailer-wide discounts, rather than product-specific ones that pop up on Black Friday, says Novickis. But occasionally, the specific products that do get marked down on Cyber Monday are serious steals. "If a merchant stocked up on a product for Black Friday and then it didn’t sell as well as expected, there could be a deeper discount on Cyber Monday," she says.
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When it comes to last-mile delivery, Amazon has publicly disclosed its work on drones and the Prime Air program to use those unmanned aerial vehicles to drop packages on our doorstep. The project has been in the works since 2013, and it’s hit a few snags as the regulation of US commercial drone operations has been a slow and often painful process for companies trying to get operations off the ground.
While Amazon has publicly opposed secret government surveillance, as revealed by Freedom of Information Act requests it has supplied facial recognition support to law enforcement in the form of the "Rekognition" technology and consulting services. Initial testing included the city of Orlando, Florida, and Washington County, Oregon. Amazon offered to connect Washington County with other Amazon government customers interested in Rekognition and a body camera manufacturer. These ventures are opposed by a coalition of civil rights groups with concern that they could lead to expansion of surveillance and be prone to abuse. Specifically, it could automate the identification and tracking of anyone, particularly in the context of potential police body camera integration. Due to the backlash, the city of Orlando has publicly stated it will no longer use the technology.
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But one of the biggest differences between Cyber Monday and Black Friday remains: the style of shopping, says Vice President of PR and Events at Slickdeals, Regina Conway. “For example, we see more sitewide discounts or category-wide discounts on Cyber Monday, whereas Black Friday will often have very specific products such as electronics and home goods at deep, deep discounts,” she says. “However, more merchants have started advertising specific product deals on Cyber Monday and vice versa, so the holidays are starting to have more crossover.”