Amazon, with its unfettered access to troves of valuable consumer and seller data, came upon a rather interesting business model around 2009, when it launched a private label division under the name AmazonBasics. It started first with the items the company noticed people most often purchased without thinking too hard about the brand name, like batteries and HDMI cables. But as The New York Times reported this past summer, this proved to be a way to fast track a fledgling product category into a massive money-making top seller — AmazonBasics’ AA batteries now outsell Duracell and Energizer on Amazon.com after just a few years.
Shelfari was a social cataloging website for books. Shelfari users built virtual bookshelves of the titles which they owned or had read and they could rate, review, tag and discuss their books. Users could also create groups that other members could join, create discussions and talk about books, or other topics. Recommendations could be sent to friends on the site for what books to read. Amazon bought the company in August 2008. Shelfari continued to function as an independent book social network within the Amazon until January 2016, when Amazon announced that it would be merging Shelfari with Goodreads and closing down Shelfari.
The first Echo came out in late 2014 as a Prime member exclusive, but in the four short years since, Amazon has developed dozens of different smart home products that revolve around the speaker and voice assistant format. Today, thousands of products integrate with the company’s Alexa platform to make use of its voice search and query capabilities. Just as it once foresaw e-commerce, streaming, and cloud computing as the future of the internet, Amazon saw AI as not just something that could live within the smartphone — as Apple established with Siri and Google with its Assistant — but also in the home.
Use apps to check prices in real-time. “The app ShopSavvy is really useful when you’re out shopping in stores because you can scan the barcode on items and see if there is a better deal elsewhere,” says Palmer of Nerdwallet. Woroch is also a fan of ShopSavvy, as well as Flipp, which provides circulars all in one place so you can quickly compare to plan your shopping trip strategically.
In March 2015, it was reported in The Verge that Amazon will be removing non-compete clauses of 18 months in length from its US employment contracts for hourly-paid workers, after criticism that it was acting unreasonably in preventing such employees from finding other work. Even short-term temporary workers have to sign contracts that prohibit them from working at any company where they would "directly or indirectly" support any good or service that competes with those they helped support at Amazon, for 18 months after leaving Amazon, even if they are fired or made redundant.
In May 2018, Amazon threatened the Seattle City Council over an employee head tax proposal that would have funded houselessness services and low-income housing. The tax would have cost Amazon about $800 per employee, or 0.7% of their average salary. In retaliation, Amazon paused construction on a new building, threatened to limit further investment in the city, and funded a repeal campaign. Although originally passed, the measure was soon repealed after an expensive repeal campaign spearheaded by Amazon.
The Echo line and its Alexa assistant are Amazon’s avenues into our physical lives and our digital behaviors. With the data it collects, Amazon is able to better understand how we shop and how we want the devices of the future to listen, respond, and problem solve as if they were other human beings. Amazon has stiff competition in this space, primarily from Apple and Google, but its early investments in smart speakers and AI have helped Amazon overcome its absence in the key consumer markets like mobile, search, and social networks. As a result, Amazon has made early and tangible inroads in developing an ecosystem that customers will find increasingly hard to abandon down the line.
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In 2014, Amazon expanded its lobbying practices as it prepared to lobby the Federal Aviation Administration to approve its drone delivery program, hiring the Akin Gump Strauss Hauer & Feld lobbying firm in June. Amazon and its lobbyists have visited with Federal Aviation Administration officials and aviation committees in Washington, D.C. to explain its plans to deliver packages.
As you come across items you want, click "Add to Cart" to save them. If you're undecided, add it anyway and you can always take it out of the cart later. When you're done, click the "Cart" button at the top of any Amazon page and select "Proceed to Checkout." Your first purchase includes creating an account. When Amazon prompts you to log in, enter your email address, choose "I Am a New Customer" and fill in your personal info. You'll also need to enter a credit card to complete your purchase. If you haven't shopped online before, the prospect of giving out your card number might seem intimidating, but online stores use encryption to prevent hackers from stealing your information. To stay safe on Amazon, just as with any other site, never give out your password, keep up-to-date anti-virus software on your computer and watch your bill for unexpected charges. Some credit card companies also provide one-time use numbers for shopping online -- check your card company's website to see if it offers this feature.
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To help you save time while shopping, Amazon offers 1-Click ordering when you first place an order and enter your shipping and payment information. This feature lets you click “Buy now with 1-Click” on any product page to instantly order that item using your saved shipping and payment information. With 1-Click ordering, you won't have to go through pages of payment and shipping options separately anymore — and when you're trying to get the best Cyber Monday deals, every second counts.
If you’re registering as a business, you will be asked to supply your business name, the business’ contact information, your credit card information and tax identification number. You will also be asked to verify your phone number by supplying a 4-digit pin during an automated call or text. The process is generally fast and sellers can begin listing items immediately.
Make sure there are enough funds in the account. Amazon tends to cancel orders until all funds can be paid out of your account. Contact Amazon for full details of what you can do to help them create the order, so you can get it to ship. Amazon doesn't take any money from you until the item ships. For those that are not "fulfillment by Amazon," you'll have to wait at least 30 minutes for the item to complete the transaction - These Marketplace sellers don't see any of your order until that window is clear.
In September 2017, Amazon announced plans to locate a second headquarters in a metropolitan area with at least a million people. Cities needed to submit their presentations by October 19, 2017 for the project called HQ2. The $5 billion second headquarters, starting with 500,000 square feet and eventually expanding to as much as 8 million square feet, may have as many as 50,000 employees. In 2017, Amazon announced it would build a new downtown Seattle building with space for Mary's Place, a local charity in 2020.